Portrait of Ismail Ahmad

Ismail Ahmad

Senior Product Designer

Berlin, Germany

Summary

Senior Product Designer specializing in financial services, banking, payments, and regulated products. Over 10 years designing digital experiences across Europe, Africa, and North America for organizations including Accenture Song, Deutsche Bank, Motel One, Lemfi, and Sterling Bank. Experienced leading product strategy, design systems, and cross-functional teams from concept to scale.

Professional Experience

Cadara Studio

Sept 2024 — Present

Berlin, Remote

Design Consultant, Self Employed

  • Independent design consultancy at the intersection of product strategy, experience design, and brand. Clients include fintech startups and enterprise banks across Europe and Africa.
  • Partner with founders and product teams to solve business challenges through systematic design, from early-stage product definition to scaling design operations.

Accenture Song

Mar 2023 — Sept 2024

Berlin, Full Time

Senior UX Designer

  • Designed Motel One’s digital check-in and mobile key experience, bagging Red Dot Silver Award winner, driving measurable lifts in store reviews and guest satisfaction ratings across channel.
  • Redesigned a credit platform that directly increased credit contract volume and business activity in the UAE.
  • Conduct internal audits and competitive benchmarking for renown banks in Germany, Deutsche Bank’s in-house operations software, delivering improvements to operational efficiency and cross-team collaboration.

Lemfi

Sept 2021 — Sept 2023

California, Remote

Senior Product Designer

  • Led end-to-end design of core mobile features, digital cards, global savings accounts, and cross-border money transfers, for a platform serving users across the US, Europe, China, and Africa.
  • Audited and redesigned critical compliance flows to meet international regulatory standards and prevent fraud across multiple jurisdictions.
  • Collaborated with globally distributed engineering, product, and compliance teams to ship features at pace without compromising quality or regulatory integrity.

Sterling Bank

Sept 2021 — Feb 2023

Lagos, Nigeria

Product Design Lead

  • Led product design for Gomoney Digital Bank, Sterling’s consumer fintech product, managing a design team and owning the end-to-end user experience. We built design that reduce overload for the customer support team, saving the company resources.
  • Managed design operations and collaborated directly with C-suite stakeholders on product roadmap, go-to-market strategy, and growth initiatives.
  • Shaped the design culture and operational cadence that supported rapid iteration across multiple product streams.

Mezovest

Mar 2020 — Sept 2021

New York, Remote

Senior Designer

  • Sole design lead working alongside the founder, owned end-to-end product design across commerce, logistics, and payments.
  • Drove research, UX/UI, interaction design, core product architecture, and complete brand identity from zero to launch. From unknown to securing our first $100K with trust under a year.

NCK Tech

Jan 2017 — Feb 2020

Lagos, Nigeria

Designer

  • Designed custom banking and enterprise software for major Nigerian financial institutions including Fidelity Bank, Access Bank, and UBA. We overshoot our year turnover by over 280% margin.
  • Led the design of EasyDispatch, a logistics platform tackling last-mile delivery challenges in Nigeria, the business turnover multi millions of naira in the first six months.
  • Built and led a small design team delivering across multiple concurrent client engagements.

Expertise

  • Financial Services
  • Product Strategy
  • Product Design
  • UX Design
  • Design Systems
  • User Research & Testing
  • Design Operations & Management
  • Design Leadership

Tools

  • Figma, Sketch, Hotjar
  • Adobe Creative Suite
  • Affinity Designer
  • HTML, CSS, JavaScript
  • AI Coding, Claude, Cursor etc

Certifications

  • UX Design Professional DiplomaGlasgow University / UXDI
  • Interaction Design DiplomaDigital Product School Munich

Education

  • Business and ManagementUniversity Of EuropeBachelor of Science, Sept 2024*

Language

English
Fluent C2
German
Elementary A2
Yoruba
Native

Community

  • ADPListDesign Coaching & MentoringNov 2024 — Present
  • ReDI School of Digital IntegrationDesign Coaching & MentoringJuly 2025 — Present
  • UX Camp EuropeEvent CoordinatorMay 2026
  • Tech Open AirProduction CordinatorJune 2024
  • DDX GermanyEvent CoordinatorMay 2024

Awards & Recognition

  • iF Design Award 2024Etihad Credit Bureau platform modernization (Accenture Song)
  • MENA Design Award 2024Etihad Credit Bureau platform modernization
  • Red Dot Design AwardMotel One mobile check-in & Bluetooth room-key experience
  • iF Design AwardMotel One hospitality experience

Brands I have worked with

  • Accenture
  • Lemfi
  • Sterling
  • Commerzbank
  • Deutsche Bank
  • Gomoney
  • Landor
  • Etihad Credit Bureau